What’s happening in your store?

Understand each stage of your customer journeys with actionable insights on visitors and their in-store experiences.
Today, competing on product and price is not enough. Uncovering opportunities for better customer flow, product
engagement, assisted sales and overall satisfaction is the only profitable way forward.

1

Entering

2

Browsing

3

Interacting

4

Buying

01 Entering

Do your locations and storefronts have pulling power?

New store? Location is where store success starts. Analyze the potential passerby traffic of new prospective locations,
or get laser focused insights into how well your current storefronts are turning passersby into visitors.

Viewer to Visitors Conversion

7% +3%

Viewer to Visitor conversions have increased by 3%. The window campaign works well!

Footfall

23,530 +2%

Total number of people passing by the store has increased by 2% this week.

02 Browsing

Which layout makes your customers linger longer?

Be confident in your store’s appeal. Analyze and compare customer interactions with different store layouts, designs and
product displays to understand which of them are the most engaging.

Most Popular Zone

Apparel +7%

1193 Visitors

Apparel area is clearly attracting the most visitors.

Average Dwell Time

12 minutes +2 minutes

The amount of time visitors have spent in the area has increased by 20%.

03 Interacting

Are customers sold on your service?

Truly optimize your store team’s performance. Assess whether training has produced better results, understand the
efficiency of your staffing levels and find out which star performers bring in the most sales.

Service Duration

15 minutes +2%

Customers spent 15 minutes on average interacting with a staff member.

04 Buying

Who buys & what drives their decision?

Understanding customer behaviour prior to purchase is key to real revenue growth. Analyze conversion rates related to
customer demographics, zones visited, time spent in store, services provided & more.

Purchasing Potential

657 +7%

The number of visitors around your POS have increased by 7% this week.

Buyers Gender

85% Women +2%

Most of your purchases were made by female customers this week.

Dashboard

Your Vision data dashboard

Get all of these insights in one easy to use place. Here you’ll access footfall demographics, dwell time, interactions, conversion rates and all other metrics at a glance.

Learn how it works

Customer experience analytics

Find opportunities and identify roadblocks at any point of the customer journey to better the experience.

Multi-store overview

Gain a clear overview of all your points-of-sale

Customer flow zones

Understand the hot and cold areas of your stores.

Learn how it works